Terms and conditions

These are the terms and conditions of www.graffiti-empire.com operated by BTG Media e.U – hereinafter also referred to as “Graffiti Empire”, “Website”, “Operator” or “We”. Persons who use the services of graffiti-empire.com are hereinafter referred to as “user”, “member” and “you”.

Reading and accepting these terms and conditions as well as the privacy statement is required for the use of our website, products & service.

If you encountered a problem while using our service, we kindly ask you to contact us via our contact form or support@graffiti-empire.com. We strive for providing a good experience for everyone.

Patreon

A paid membership on Patreon enables the download of graffiti created with our graffiti generator and the licence for personal and educational use of the graffiti images. You do not buy the graffiti-graphics. Furthermore, the access to premium graffiti tutorials on the website and on Patreon is granted. The membership on Patreon does not enable the premium versions of the mobile apps. You can cancel your subscription at any time, while still being able to access our service for as long as you paid for in your latest billing period. You can request a full refund during the first 10 days of your account’s subscription on Patreon for a 1-month membership if needed.

We make no representations or warranties regarding the availability, accessibility, or uninterrupted operation of Patreon and grant no liability to for any financial damages or data breaches caused by Patreon.

Customer Obligations

The user assures that they will only use the graffiti-empire.com service for private, educational and non-commercial purposes.

The user undertakes not to misuse the service. This includes: Pornographic, radical, violent, illegal, “fake news”, discriminating or otherwise questionable graffiti creation.

You are responsible and liable for any activity that occurs under your account, even if someone else accesses it.

Non-compliance with these obligations can lead to a request for a statement, restrictions in the use of the service, deactivation or deletion of the member account, and in severe cases to compensation payments and law enforcement.

Liability

Graffiti Empire cannot be held responsible if users or third parties misuse the service or access data without authorization (e.g. “hacker attacks”).

We are in no way liable for damage of any kind caused by members or users. Graffiti-empire.com is a publisher committed to document own sketches and drawings, promoting creativity and drawing and documenting graffiti culture. We do not condone, promote or encourage vandalism, the destruction of property or any kind of illegal activity whether it is public or private.

The contents of this website are created with the greatest care. However, no liability is assumed for the correctness, completeness and topicality.

This site contains links to third-party websites. Graffiti-empire.com has no influence on the content or possible changes of the content of these sites and cannot guarantee the absence of legal violations. If a violation of the law is known to us, these links will be removed immediately.

We are not liable for unavailability of graffiti-empire.com due to maintenance work, updates, technical problems on the part of the user (e.g. due to the use of outdated technologies or incorrect settings) or third parties (e.g. server maintenance work).

We are not liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way related to the use of or inability to use the service or any content provided on or through the site.

Disclaimer for Advertisements on the Website

The advertisements displayed on this website are not directly controlled by us. They are displayed by our advertising partner, CMI Marketing, Inc., d/b/a Raptive (“Raptive”). We do not endorse the content of these advertisements and do not have any control over their appropriateness, accuracy, or legality.

We do not assume any liability or responsibility for any damage, loss, or harm caused by the content of these advertisements or the actions of the companies or individuals who provide them. By using this website, you agree that we are not responsible for any such damages or losses resulting from the advertisements displayed on our website.

While we strive to ensure that all advertisements displayed on our website comply with applicable laws and regulations, we cannot guarantee that every advertisement will meet these standards. We encourage users to report any inappropriate or offensive advertisements to us immediately so that we can take appropriate action.

By continuing to use our website, you acknowledge and agree to the terms of this disclaimer for advertisement.

Rights of graffiti-empire.com

We reserve the right to deactivate or delete Patreon-memberships or user accounts without giving reasons, when a misuse of the account can be assumed or is proven. Fees already paid will not be refunded in these cases.

The images, content and works made available on this website are subject to Austrian copyright law. Duplication or further processing, especially commercial usage, is not permitted without permission.

The membership On Patreon grants access and use of our services. You do not buy ownership of the graphics.

You are not allowed to create your own products, a graffiti generator or a graffiti generator related software based on the letters or anyhow modified versions of the graphics provided by graffiti-empire.com.

In the event of violations of the terms and conditions, graffiti-empire.com can demand compensation or reimbursement of expenses in the amount of the verifiable damage.

Payment & Refunds of digital products

All payments for digital products (Procreate brushes and Graffiti Coloring Pages) are processed by our authorized reseller and Merchant of Record Paddle.com. This means, that no payment information is handled or stored by our servers. Go to https://paddle.com/privacy for detailed information about data usage of paddle.com.

You’re able to issue a full or partial refund on any order, and refunds are always free of charge.

You can find the latest version of the steps to issue a refund in the Paddle-help-section: https://www.paddle.com/help/manage/your-customers/can-i-issue-refundsare-they-free-of-charge

All services and products are provided “as is” without any warranty of any kind.

You can request a full refund during the first 14 days after you bought the product.

We make no representations or warranties regarding the availability, accessibility, or uninterrupted operation of Paddle and grant no liability to for any financial damages or data breaches caused by Paddle.

General conditions

You must be legally able to form a binding contract. Otherwise you need to be directly supervised by a parent/guardian who agrees to these terms.

Austrian law applies.

Should parts of these terms and conditions be incomplete or become void, the validity of the remaining parts is not affected.

Updates to these terms and conditions can be made here at any time and will replace the previous version. Without agreeing to these terms and conditions, the customer is obliged to stop using the service of the website and/or to cancel the membership on Patreon.