FAQ – Patreon/membership

What is the size of the downloaded graffiti?

the maximum graffiti size is approximately 5850px x 1500px @72dpi on the desktop version of the website

In which file-format is the graffiti provided?

At this moment we offer the download in png-format.

Is commercial use of the graffiti allowed?

For the graffiti graphic templates provided by Graffiti Empire, only personal and educational use is allowed at the moment. The graffiti template graphics, which are based on Google Fonts (with either OTF or Apache version 2.0 license) and marked with an ‘i’-icon in the user-interface can be used for commercial purposes. All fonts from the graffiti generator can be used commercially with an active membership.

How do I become a member/patron?

Go to our Patreon page and buy a subscription. After that, you go to this page and enter the e-mail address you used for Patreon, to unlock the premium features. You will find the links to the premium step by step tutorials and the graffiti generator with working download-button.

How do I cancel my subscription?

Please go the the Patreon support-page here to see how to cancel your subscription on Patreon.

How much does it cost to setup or quit the subscription?

There are no additional costs for the setup or quitting the subscription.

Is the subscription recurring?

Yes, the subscriptions are recurring until you cancel them.

Can I issue refunds/are they free of charge?

Patreon’s refund policy: To be eligible to receive a refund, patrons must contact Patreon within 10 days of the charge processing on their statement. Patrons will receive notice of whether the refund is denied, or approved and issued. Once a refund is issued, it can take up to 5-7 business days to process.

How do I issue a refund?

Go to this Patreon support-page to see how to issue a refund. To be eligible to receive a refund, patrons must contact Patreon within 10 days of the charge processing on their statement. Patrons will receive notice of whether the refund is denied, or approved and issued. Once a refund is issued, it can take up to 5-7 business days to process.

Do you need any further assistance?

Our customer service is available to assist you from Monday to Friday, 9 a.m. to 5 p.m. CET.

support@graffiti-empire.com.

Support us on Patreon

and unlock premium features